Privacy policy

    Privacy Policy for KASA People

    At KASA People, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website and make a purchase.

    1. Data Controller

    KASA People
    Ambtmanstraat 14 A

    2000 Antwerp Belgium


    Email: hello@kasapeople.com
    Phone: +32499162264

    2. Information We Collect

    We collect personal data when you visit our website, register an account, make a purchase, or contact us. This may include:

    • Personal identification information: Name, email address, phone number, billing address, shipping address, payment information.
    • Non-personal identification information: Browser type, IP address, device information, browsing history.

    3. How We Use Your Data

    We use the data we collect for the following purposes:

    • To process and fulfill your orders.
    • To communicate with you about your orders, shipping, and customer service inquiries.
    • To improve our website, products, and services based on your feedback.
    • To send promotional emails or newsletters, if you have opted-in to receive them.

    4. Legal Basis for Data Processing

    We process your data under the following legal bases:

    • Contractual necessity: To fulfill orders and manage transactions.
    • Consent: For sending promotional emails and newsletters, if you have given explicit consent.
    • Legitimate interests: To improve our services and website.

    5. Data Retention

    We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes retaining information for order fulfillment, legal obligations, and customer service purposes. After that, your data will be securely deleted or anonymized.

    6. Sharing Your Data

    We may share your personal data with third parties, but only in the following cases:

    • Service providers: To help process payments (e.g., Stripe, PayPal) or ship products (e.g., Bpost, other delivery services).
    • Legal compliance: If required by law or to protect our legal rights.

    7. Your Data Protection Rights

    Under GDPR, you have the following rights:

    • Right to access: You can request a copy of your personal data.
    • Right to rectification: You can correct any inaccuracies in your data.
    • Right to erasure: You can request that we delete your data under certain conditions.
    • Right to restrict processing: You can request that we restrict the processing of your data in certain circumstances.
    • Right to data portability: You can request a transfer of your data to another service provider.
    • Right to object: You can object to the processing of your data for marketing purposes.

    To exercise any of these rights, please contact us at [Your Contact Email].

    8. Security of Your Data

    We take reasonable measures to protect your personal data from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your data.

    9. Cookies and Tracking Technologies

    We use cookies and similar technologies to enhance your experience on our website. These cookies help us analyze website traffic, improve user experience, and serve personalized content. You can manage your cookie preferences through your browser settings.

    10. Changes to This Privacy Policy

    We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated version will be effective as of the date of posting.

    11. Contact Us

    If you have any questions or concerns about our Privacy Policy or the way we handle your personal data, please contact us at:

    KASA People
    Ambtmanstraat 14 A

    2000 Antwerp Belgium
    Email: hello@kasapeople.com
    Phone: +32499162264